TWG TargetMail believes in the tenets of permission-based e-mail marketing. Our client members may only use our software to send e-mails to customers and prospects that have agreed to receive e-mail from them. TWG TargetMail forbids the transmission of unsolicited commercial e-mail (spam) via our system.

If our members choose to use an external opt-in list of e-mail addresses, we require those companies to supply the source of the names and e-mail addresses, and the method used to capture the data, to TWG TargetMail. The manner in which the names were captured is important when responding to subscriber complaints that TWG TargetMail may receive. We also encourage our members to respect their customers’ time and attention by controlling the frequency of mailings to individual e-mail addresses.

We use strict security measures to protect against the loss, misuse and alteration of data used by our system. Please review our Privacy Policy for more details.

If you received an e-mail from us, it is because one of our clients used the TWG TargetMail software system to send you an e-mail. Our client members must agree that all e-mail addresses used in our system are opt-in names that have given permission to the client to send them e-mail. We promise to keep your e-mail address secure and private and agree not to use it for other purposes.

Each e-mail sent through the TWG TargetMail system contains a link that allows subscribers to unsubscribe from receiving e-mails from the sender. Each e-mail sent contains an easy and automated way for you to unsubscribe. Also, you can change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any e-mail. If you have received an unwanted e-mail sent by the TWG TargetMail system, please forward a copy of the e-mail with your comments to abuse@twgtargetmail.com

We will never share, sell, or rent individual personal information without your advance permission, unless ordered by a court of law. Information submitted to us is only available to employees responsible for managing this data.

TargetMail has taken an additional step for permission-based marketing by building the technology for “verified opt-in” into our web site e-mail collection tools used by TWG TargetMail and many of our clients. Any time someone adds their e-mail address using our name collection tools, they will be sent an e-mail asking them to verify that they wish to receive communications via e-mail. If verification is not received, TWG TargetMail will not send them any e-mail.

If you have received unwanted, unsolicited e-mail sent via the TWG TargetMail system, or purporting to be sent via TWG TargetMail, please forward a copy of that e-mail with your comments to abuse@twgtargetmail.com for review.